1. Service fees once paid through the payment gateway shall not be refunded other than in the following circumstances:

  • Multiple times debiting of Client’s Card/Bank Account due to technical error OR Client’s account being debited with excess amount in a single transaction due to technical error. In such cases, excess amount excluding Payment Gateway charges would be refunded to the candidate.
  • Due to technical error, payment being charged on the Client’s Card/Bank Account but the request for the service is unsuccessful. Client’s would be provided with the service by Quanical Technologies at no extra cost. However, if in such cases, Client’s wishes to seek refund of the amount, he/she would be refunded net the amount, after deduction of Payment Gateway charges or any other charges.

2. The Client will have to make an application for refund along with the transaction number and original payment receipt if any generated at the time of making payments.

3. The application in the prescribed format should be sent to accounts@quanical.com

4. The application will be processed manually and after verification, if the claim is found valid, the amount received in excess will be refunded by Quanical Technologies through electronic mode in favour of the applicant and confirmation sent to the mailing address given in the online registration form, within a period of 10-15 calendar days on receipt of such claim.

5. In case of any queries, please call Quanical Technologies Helpdesk on +91-22-25569825 or write to accounts@quanical.com